City opens Lentegeur revenue office to members of the public
02 June 2020
The City of Cape Town opened the Lentegeur revenue office for operations today, 2 June 2020. It is important to note that Motor Licence Renewal and Driver’s Licencing Testing Centres will open across the metro from Tuesday, 9 June 2020 for customers when the nationally controlled traffic information system is fully operational again.
The City continues to encourage the use of online services and e-Services where possible. These services allow customers the opportunity to make municipal account payments, indigent applications, payment arrangements and rates rebate applications.
All the necessary precautions were taken as guided by the Western Cape Government and National Authorities. The opening of more revenue offices across the metro will be communicated to members of the public soon.
Motorists are reminded that a 90-day grace period applies for expired driving licence cards, temporary driving licences, learner’s licences, PrDPs and vehicle registration and licence renewal discs from 1 June 2020.
Grace periods from 1 June for:
In addition, the validity period for the renewal of a motor trade number licence is extended for a further six months from 1 June 2020.
Cash offices
Staggered opening of revenue/cash offices for municipal account services
| Opening date | Area | Opening and closing times | Services available |
| 2 June 2020 | Lentegeur Municipal Office | Weekdays: 08:30 to 15:30 Weekends: 08:00 to 11:30 | Municipal account payments Payment arrangements Indigent applications Rates rebates applications |
| 28 May 2020 | Parow Municipal Office | Weekdays: 08:00 to 15:30 Weekends: Closed | Municipal account payments Payment arrangements Indigent applications Rates rebates applications |
| 28 May 2020 | Kuils River Municipal Office | Weekdays: 08:00 to 15:30 Weekends: 08:00 to 11:00 | Municipal account payments Payment arrangements Indigent applications Rates rebates applications |
| 25 May 2020 | Municipal Office in Liberty Promenade Mall, Mitchells Plain | Weekdays: 08:30 to 15:30 Weekends: 09:00 to 12:00 | Municipal account payments Payment arrangements Indigent applications Rates rebates applications |
| 25 May 2020 | Municipal Office in the Table Bay Mall | Weekdays: 08:30 to 15:30 Weekends: 09:00 to 12:00 | Municipal account payments Payment arrangements Indigent applications Rates rebates applications |
| 21 May 2020 | Plumstead Municipal Office | Weekdays: 08:00 to 15:30 Saturdays: 08:00 to 11:00 | Municipal account payments Payment arrangements Indigent applications Rates rebates applications |
| 21 May 2020 | Strand Municipal Office | Weekdays: 08:00 to 15:00 | Municipal account payments Payment arrangements Indigent applications Rates rebates applications |
Register on e-Services
The City’s e-Services platform allows customers to:
- submit water/electricity readings
- pay accounts online
- view current account and account history
- apply to receive accounts via email
- log service requests
To register for e-Services visit: online e-services portal
Use online services
For invoices and account payments:
Email: copy.invoice@capetown.gov.za or register on e-Services
For account payments:
- Online: www.Easypay.co.za or www.payCity.co.za
- EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference
- Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths
- e-Services: Use the City’s online e-services portal
- ATM: contact your bank to add the City as an ATM beneficiary
For COVID-19 financial relief offerings including payment arrangements if a customer’s account has gone into arrears, please visit www.capetown.gov.za/coronavirus for more information.
End
Published by:
City of Cape Town, Media Office
